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Returnpolicy & F.A.Q. Soulz
1. RIGHT TO RETURN
SOULZ jewelry that is not made to measure - standard products - are covered by the right of return. You have 14 days return policy !
SOULZ rings that are tailored to the customer are not covered by the right of return. However, we guarantee our service to deliver quality - even after the sale ! However if you want to change something about the ring you can always contact us and we guarantee you a correct settlement. You can always contact us for resizing the ring ring, maintenance, polishing, .....
The return is at the customer's expense.
2. SHIPMENT
We sent with B-post securepack !
3. PACKING
your SOULZ jewel is shipped in a beautiful jewelry gift box
4. DO YOU HAVE A QUESTION ? contact
SOULZ jewelry that is not made to measure - standard products - are covered by the right of return. You have 14 days return policy !
SOULZ rings that are tailored to the customer are not covered by the right of return. However, we guarantee our service to deliver quality - even after the sale ! However if you want to change something about the ring you can always contact us and we guarantee you a correct settlement. You can always contact us for resizing the ring ring, maintenance, polishing, .....
The return is at the customer's expense.
2. SHIPMENT
We sent with B-post securepack !
3. PACKING
your SOULZ jewel is shipped in a beautiful jewelry gift box
4. DO YOU HAVE A QUESTION ? contact
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Opening hours
Mo.: 13u30 - 19u
Tue., wed. & fr. : 9u - 12u15 / 13u30 - 19u
Thu. : 9u - 12u15
Sa. : 9u - 12u15 / 13u30 - 18u
